RecognisingTalent • Certifying Impact • Elevating Industries​
Aligned with ICAO cabin safety CBTA principles, adopted via
CAAM, delivered under JPK’s NOSS framework.
Referenced Frameworks: ICAO Doc 10002 (CBTA), CAAM Cabin Crew Attestation Requirements,
JPK NOSS (Inflight Safety & Hospitality).

MASSA MORE THAN TVET



MASSA (Malaysia Aviation Skills Standard Association) coordinates the implementation of National Occupational Skills
Standards (NOSS) for cabin crew and inflight safety/hospitality roles in Malaysia. We work under the Department of Skills Development (JPK), Ministry of Human Resources, to ensure flight
crew competencies remain:

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Phone: 03 8687 8489 | Email: enquiry@massa.my

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